Frequently Asked Question
Find quick answers to common questions about our products, services, and support
ITY DTY Yarn Supplier FAQ
Have a question? You’re in the right place! We’ve gathered all the most important information about our product (ITY DTY yarn supplier FAQ), shipping, into one easy-to-use resource.
Whether you’re curious about technical details, ordering process, or quality assurance, our FAQ is here to provide instant, clear answers. Take a moment to explore, and let us help you find exactly what you’re looking for.
Company & General Information
We specialize in the manufacturing and supply of high-quality synthetic filament yarns, primarily ITY & Drawn Textured Yarn (DTY), for diverse textile applications including apparel, home furnishings, and industrial fabrics.
Our main production facility is located in Purwakarra, Indonesia, allowing us to maintain stringent quality control and efficient logistics for global markets
Our main office hours are 8:00 AM to 5:00 PM [GMT+7 Jakarta Time, Monday through Friday.
Product Specifications & Polyester Yarn Technical Support
No, we do not sell cotton and rayon. We are only selling nylon and end product of various type of texturized polyester yarn, that means we also do not sell yarn such as SDY, SPH, FDY, SDH which made directly from PET chips.
Yes, we also sell dope dyed type from our yarn.
We sell various kind of denier with each unique characteristics from the yarn which could be seen on ‘Our Product’ page. If you don’t find the yarn that you need, we may also accept all kind of requests since we really like to improve and develop our product event more, just contact us if you have any requests!
Our stock state is various depending on the type of yarn and the time of the year. For special type of yarn, we are usually do not have a lot of stock since specific special yarn are only made depending on customer request. For ordinary and basic type of yarn, we likely to have a stock on it since we are produced it regularly. But please note that on some season of the year, some of our yarn are also requested by others just like winter season we had a lot of high denier yarn requests, so please do contact us as soon as possible!
GnC’s full cones yarn’s weight are vary depending from the type of the yarn starting from 2.5 to 5.5 kilograms.
Yes, we are likely to make a baby cones yarn based on customer’s requests for such as sample or trial purposes, but please note that we only accept to make a full cones yarn of 200 to 300 gram per cones.
Yes, definitely we could send our product sample depending on your needs, but please note that delivery charge maybe occur. Contact us if you do need our product sample!
The TOP status from our company mainly decided by how long have you or your company have been buying from us, your TOP could go up to 30 days. For newer customers, we are demanding for a cash-before transaction.
It’s depend on item, basically interlace knot are between 60 – 120, please contact for further detail each item
We always try to give the best and competitive price for our customers based on updated price each month depending on the current market’s state.
- We maintain our production flow regularly to ensure that our product’s quality is always at the top.
- Full inspection for each cones.
- We are OEKO-TEX certified which mean our products are tested harmfull.
- Our product usage has over 95% efficiency.
Quality Control & Certifications
We are committed to global quality standards and uphold strict quality control throughout our manufacturing process. ISO 9001 certifications & Oeko-tex.
Should you encounter any deviation in the product supplied, please contact our Quality Assurance team immediately with the Lot Number (e.g., Lot T 15165) and detailed feedback. We follow a rigorous process of investigation, testing, and corrective action to ensure resolution.
